Privacy Notice

Neighbourhood Connectors CIC provides befriending, social connection, information, signposting, and support to help people remain connected with their communities.

We may collect:

•  Name

•  Address

•  Telephone number

•  Email address

•  Emergency contact details

•  Information relating to support needs

•  Information provided through enquiries, referrals, and website forms

We collect information to:

•   Provide our services

•  Respond to enquiries and referrals

•  Connect people with community groups and services

•  Monitor and improve our services

•  Meet safeguarding responsibilities

•  Meet legal and regulatory requirements

Information is stored securely and accessed only by authorised personnel. We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.

We will not sell your personal information.  Information may be shared with partner organisations, health and social care services, local authorities, or emergency services where appropriate and lawful to do so.

You have the right to:

•  Access your information

•  Correct inaccurate information

•  Request deletion of your information

•  Restrict processing

•  Object to processing

•  Withdraw consent where applicable

If you have any questions about this Privacy Notice, please contact us using the following ways:

Email: neighbourhoodconnectors@gmail.com

Telephone: (+44) 7348 178 977

Website: www.neighbourhoodconnectors

If you are unhappy with how we use your information, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk